# Error Codes

> Understanding and finding the error codes of the CRUSH Pro usage.

## Where to find the error codes

If you are experiencing issues with your CRUSH hardware, you can find the error codes in the CRUSH app -\> Account -\> My CRUSH Devices

## Error Codes

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Charger Initialization Check

| The charger IC is not properly initialized. This error is usually caused by a hardware issue but may be resolved by pressing the hardware reset button. Please contact support if this issue persists. |
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Power Interruption Detected - Your Device is Reset

| The device detected a low power state and reset itself to prevent data loss. Please charge your device to prevent this from happening again. |
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We Reset Your CRUSH Pro to Keep You Running

| The device entered an unknown state and was reset. Please contact support if this issue persists. |
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We Noticed a Delay - System Restarted to Prevent Interruptions

| The device became unresponsive and restarted. Please contact support if this issue persists. |
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Audio File Awaiting Sync - We'll Try Again Shortly

| The audio file failed to upload to the server. The device will attampt to connect to the server every 10 minutes. You can also start an upload manually by toggling the lock button. |
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Oops, Something Interrupted the Update - Ready to Retry

| The device attempted to update but was interrupted. Please plug in the device and try again. If that does not work, please contact support. |
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Oops, We Hit a Snag - Ready to Reinitialize When You Are

| The device encountered an issue as it was waking up from sleep. This error is usually caused by a hardware issue but may be resolved by pressing the hardware reset button. Please contact support if this issue persists. |
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Source: https://crush.clay.imek-dev.com/crush-pro-device/error-codes